General Question

Tink's avatar

My MacBook is in a coma?

Asked by Tink (8668points) January 18th, 2011 from iPhone

When I close it, it shows the little light on the bottom but it doesn’t do that breathing in and out motion, it just stays still. When I open it the little light turns off but the screen stays black. I tried pushing the power button to turn it off, and the keyboard commands, but it doesn’t anything. It has been like this for an hour. What the heck do I do?

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12 Answers

crisw's avatar

Try this:

-Turn it off by holding down the power button.
– Remove the battery (if it’s a newer model where you can’t do this, let me know)
– Unplug it.
– Hold the power button down for 10 seconds.
– Put the battery back in.
– Plug it in.
– Turn it on.

If this doesn’t work, let me know.

Once it starts up, run Software Update and be sure everything is up to date.

Tink's avatar

@crisw It won’t turn off, and these screws look kind of funky for me to take off.

Vortico's avatar

It won’t turn off when you hold the power button for ~10 seconds?

crisw's avatar

If it doesn’t turn off, unplug it and take out the battery. I guarantee that will turn it off :>)

crisw's avatar

Oh, also

“these screws look kind of funky for me to take off.”

What screws? You shouldn’t have to remove any screws- just turn the one to take out the battery,

crisw's avatar

What you are trying to do is this.

Tink's avatar

@crisw I have the newer Mac, when I turn it around there are 8 little screws with a tiny cross. I don’t see how I can remove the battery if I can’t even open it.

crisw's avatar

See the link I posted above under “Resetting the SMC on portables with a battery you should not remove on your own.”

crisw's avatar

Is your MacBook white, black, or aluminum? A 2007 MacBook should not have a battery you cannot remove. See this.

crisw's avatar

Hmm- thought you said earlier it was a 2007— I don’t see that now!

Tink's avatar

This one. Ha, I did?
I left it flipped open and it just restarted by itself and said “You shut down the computer because of a problem.” then gave me the detailed report. I guess it decided to wake up.

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