General Question

fortris's avatar

How do I unlock my iPhone?

Asked by fortris (680points) May 29th, 2008

READ THE DETAILS BEFORE ANSWERING I was messing with the settings, and I came upon SIM password set. Now it won’t let me use my phone (texting and calls) and is asking fo a PUK number. Whtis it and how do I get it?

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9 Answers

robmandu's avatar

Have you tried resetting it with iTunes?

PupnTaco's avatar

You hosed your SIM card. Take it to your local AT&T store and they’ll give you a new card.

richardhenry's avatar

A Personal Unblocking Key (PUK, or Personal Unblocking Code – PUC) is used in mobile phones to unblock a blocked SIM card.

You can call your service provider for your PUC code. The PUC code is an additional level of security, generated on the side of the service provider to block a SIM card if the PIN is entered incorrectly a certain number of times.

Restoring the phone via iTunes will not affect the SIM block, you need to speak to your service provider, who in this case is AT&T.

richardhenry's avatar

Oh, and don’t try and guess it. If an incorrect PUC is entered ten times sequentially, your SIM will become permanently blocked and unrecoverable, requiring a replacement.

Alina1235's avatar

and that is why I refuse to mess with my iPhone. It is such a hassle

fortris's avatar

I fixed it, and I know both PUK and SIM number

wizard's avatar

Call your provider, they will tell you the restart PUK code. It’s a code that unlocks it no matter what you did, good luck.

fortris's avatar

Its fixed, thats all that matters.

crazygal's avatar

your provider might help you

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