General Question

mirza's avatar

What is the best web site analytics tool?

Asked by mirza (5042points) August 10th, 2007

I have been using Google Analytics forever and I am wondering if there's a better alternative. Also, can you have two monitoring/analytics tools on one website?

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13 Answers

sferik's avatar

I've heard good things about Mint and Clicky. You can use as many analytics tools on your site as you like.

zacko's avatar

Well, Google Analytics used to be called Urchin (expensive license fee), and I always liked it. I am assuming you are looking for free ones that don't need to run on the host, so for my money I have found Google to be pretty good, for free of course.

As far as your second question, I would say that you could have multiple stat systems running. Each piece of JavaScripts etc will report where it needs to. That is an assumption, I could be wrong, but I can't think of a reason why they would counter each other.

Is there something in particular Google is not giving you?

mdy's avatar

I've got a site that has both Google Analytics and Site Meter, since both just use xhtml/javascript widgets. But I don't have enough of a basis to compare since I just have a basic Site Meter account.

This article at Web Analytics World might help.

bob's avatar

Mint is supposed to be very good, but I think Google Analytics is the best. It seems great. Unless you feel like you're missing some key feature(s), you'll probably do just as well sticking with Google. Mint might have some features Google doesn't. I'm not sure.

THiC's avatar

If you're looking for a free tracking service I can recommend
For a free service they give you a lot of statistics.

segdeha's avatar

I used to use Google Analytics almost exclusively, but switched to Mint for my freelancing site. GA has this annoying feature that it's only updated every couple of hours, whereas Mint shows you up-to-the-minute stats.

You could, of course, use multiple tracking services, but remember that every JavaScript call you include on your page potentially slows down the user's experience of your site.

gsiener's avatar is also nice for a micro-level analysis.

ketoneus's avatar

Web analytics is what pays my rent and puts food on my table. Here are a few good resources to check out.

Eric Peterson, THE guru of the web analytics industry recently released a report titled "The Problem with Free Analytics." You can download the PDF here.

Another report is about a year old, but a good comparison of web analytics vendors: Web Analytics Buyers' Guide.

Finally, this site provides a great side-by-side comparison of different web analytics solutions: Ultimate Web Analytics Comparison Resources.

Personally? I use Omniture SiteCatalyst at work. It's largely considered to be the best enterprise solution on the market right now. But, it's pricey - too pricey for a personal web site. For my personal web sites I use Google Analytics and it meets all of my needs. Easy to implement and easy to understand. As mentioned above, one downside is that the data is not real time. I've noticed nearly a 24 hour lag. But it still meets my needs.

You can have multiple solutions on your site, as long as there is no conflict with the JavaScript code for each. If both scripts use the same variable name, for example, your data could get compromised. Also know that having two solutions could cause confusion because they will never give you the same results. If you use two systems just use one as a sanity check for the other, to make sure that the trends are moving in the same direction for both systems.

sks485's avatar

I use Google Analytics. It is the best one that I have seen so far and it is free. I also use hubspot analytics which is also pretty good. I found you have to use many tools to get accurate results. Analytics gives me monthly search volumes while the hubspot gives me yearly search volume.

Daethian's avatar

I have used and and I like best because it lets me see right where an ip address is from on a map. Not useful to everyone but it is to me.

I have Google analytics set up too but I don’t really use it.

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flylipe's avatar

Im having problems with HIGH VOLUME access using Google Analytics. Our router shows more than 10.000 simulktaneous connections and GA only shows 5.000 during the whole day.

Any clues or tips for high volume access analyzes?

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