General Question

lrk's avatar

Comparison between online backup services?

Asked by lrk (757points) October 18th, 2009

Backblaze, Mozy, Sugarsync, Carbonite, etc.?

Ease of use between these?
Ease of retrieving backups once you need them?
Customer service?
Reliability/downtime issues?

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6 Answers

drdoombot's avatar

I used Mozy briefly, but some error occurred on my computer that prevented it from running. Uninstallations and reinstallations didn’t help.

I currently use Syncplicity and love it. It works in the background and I trust it enough that I check it very rarely, but my backups are always there.

Still, this is a great question and I’d like to hear if anyone has experience using the paid versions of these online backup apps.

gggritso's avatar

I have a free account on SugarSync, and I like it. I’ll probably upgrade soon.

lrk's avatar

@drdoombot I gather that was MozyHome, not MozyPro?

@gggritso What do you like about it? Have you ever had to retrieve a backup from them?

gggritso's avatar

@lrk Actually, I have not! The reason I like Sugarsync is because it combines the great features of Dropbox and some great syncing features. You can add any files you want to be backed up, plus a “Magic Briefcase” which will sync files across your computers. The UI is nice and straight-forward, the web UI is great and it has some neat features. You can even stream your music from any computer using it’s built-in player. You should sign up for a free account and check it out. My only gripe is that they don’t support backing up Outlook folders, but they release updates quite often, so I’m hoping it will get there soon.

lrk's avatar

@gggritso I’ll check it out soon. The reason I ask that particular question is that I was tempted to pay for BackBlaze until my friend told me the other day that the process for getting files from the server is apparently much harder than getting them to the server—he found this out, of course, after his HD died. :P

willpower's avatar

I use Windows and Linux PC’s, and the two I’ve been testing are Dropbox and SpiderOak. The main difference I’ve found, so far, is that Dropbox designates one folder on your computer to be the “My Dropbox” folder, which automatically syncs between any computers that are linked to your account, whereas SpiderOak will let you pick which folders you want to back up and sync. Both offer free 2GB accounts to play around with. Hope that helps!

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