General Question

janbb's avatar

My iPhone died today - oh no! Is there a way to resuscitate it?

Asked by janbb (54669points) March 2nd, 2010

It was working fine and then it stopped. Plugging it into the charger does nothing. Is there a way to reset it? It’s only 2 months old.

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13 Answers

bhec10's avatar

Plugging it in to your computer maybe?
Pressing at the same time the Menu and Power button until it resets?

utzon's avatar

Hold down both the home button and the button at the top for about 5 seconds. This will force the iPhone to restart.

gtreyger's avatar

Take it back to the Apple store for a replacement. Nothing that costs that much should fail after only two months! There is a reason why Apple has the greatest warranty!

utzon's avatar

If it fails to restart/work properly after that, you should connect it you your computer and restore it to factory settings through iTunes. After you’ve done that you can choose to restore a recent backup of your iPhone data which iTunes makes every once in a while (at least if you are connecting your iPhone to iTunes regularily).

janbb's avatar

Thanks – I will try to do those.

janbb's avatar

It didn’t respond to the holding down trick, but it just came back to life and I have plugged it in to the charger now. Very bizarre.

judochop's avatar

Mouth to mouth my friend. It’s the only way….

Also try the Apple help line.

utzon's avatar

You should hold down both the buttons until you see an Apple logo. It might take 10 seconds so be patient. Anyways, glad that it started working again. It’s a great phone – even if it has some minor issues.

janbb's avatar

I did get the Apple logo and then nothing, but then it was just sitting ther about ½ hour later and started up. I do love it.

utzon's avatar

Ah ok. You did it right then. If it does it again, then do a restore. Otherwise don’t. :)

janbb's avatar

Thanks for all your help.

Dr_Lawrence's avatar

I know nothing about iPhones but I am delighted that your phone has risen from the dead.

janbb's avatar

Thanks @Dr_Lawrence – so am I!

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