Specifically as it relates to the written word, how would you define "rudeness"?
In the business world, email is increasingly becoming the primary means of communication. That shift seems to offer some inherent benefits, such as clearly documented conversations, but it also seems to introduce an element of uncertainty in regards to the writer’s intentions or inflections about a given subject.
In an online setting, such as a forum, this also seems to pose some unique challenges.
Some people seem to be offended by others questioning their written thoughts, others seem to be offended by someone even writing a thought that is in contradiction to their own opinion.
Some people think it is rude to write in ALL CAPS since it has come to symbolize shouting in a written form. Other people seem to think it is rude to write in small fonts because it is off-putting.
What do you find to be rude?
Is rudeness something that the writer has to work to mitigate, or is it something that the reader needs to examine before assign fault?