General Question

trickface's avatar

IT issue : How do I get my keyboard and mouse to work simultaneously?

Asked by trickface (2333points) January 6th, 2012

I have recently had to clear my laptops HDD as well as re-install windows, one of the issues I have found with my system after this reset is that I cannot use my mouse and keyboard at the same time.

The keyboard works fine and so does the mouse however when I am holding a key or using a key frequently the mouse’s cursor will seize up until I release the keys. This generally makes navigation of the PC less fluent and is also problematic in gaming situations.

It is as if the computer will only register one command at a time, a key press or a cursor movement, before my reset I did not have this problem. I have downloaded a synaptics touchpad driver but this hasn’t helped.

Note : This is not an issue of cursor speed or sensitivity, that I can solve, the problem is that the mouse will stop working momentarily if a key is pressed and I would like them both to be able to function at the same time.

Do you know of anything that could solve the problem here?

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4 Answers

Boogabooga1's avatar

Does this issue still arise when you use an external mouse/keyboard?
Which model laptop do you have and which OS?

trickface's avatar

@Boogabooga1 I use a Dell Studio 17” with Windows 7 and I haven’t tried it yet with an external mouse.

elbanditoroso's avatar

It sounds like there is a missing driver – possibly for the touchpad.

Poser's avatar

I have the same issue on my Acer laptop running Windows 7. I had to reinstall Windows as well, and have not been able to find any help on the issue. I’ve learned to live with it, but it is quite annoying.

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