Do you consider this rude online etiquette?

It’s not just rude online etiquette…it’s just plain rude. This girl obviously has an axe to grind with you or your family. Unfortunately, I don’t have the slightest idea on how you might get her to stop. Perhaps you might consult with an attorney.

Lol I don’t think it’s bad enough for a legal issue but she seems to hate our restaurant. I guess because it’s popular and she disagrees and think we are overrated but she’s rude for keeping us insulted. My cousin actually was more offended and was like “your face is disgusting and greasy” when she said that about our food. But hey of course someone’s going to defend if she is insulting us knowing very well we are on her network lol.

OK. Well if you don’t consider it bad enough for legal action, I would suggest ignoring her and her remarks.

I wasn’t really asking for advice. I like to know opinions or how it’d make you feel is all. If I was being oversensitive by being offended or if she was rude. Lol just looking for a discussion.

Sorry. I’d probably handle the situation a lot less professionally than you obviously have.

Hat’s off to you, my friend.

Haha good to know .

I do think it’s kind of rude if you’re on her fb, because she KNOWS you see it.
Have you gone to the other restaurant to try it? Maybe she’s just being honest.

I’ve been to the other restaurant she works at. I’m definitely not opposed trying out different Thai restaurants since I mean I’m not technically the owner of our restaurant. Years ago that restaurant she is at used to be really good until they switched to another owner under new management. Most of it is okay but a few dishes are pretty good. I don’t care if she’s being honest or not, the point is being insulting saying rude crap. If she prefers another restaurant, fine.. but to keep telling everyone our restaurant is gross and to keep comparing her place of work to ours is like slander almost hahaha.
Any time she talks about Thai food someone usually brings us up because we’re pretty popular. “Have you tried Bangkok yet? That place is really good” she’ll say “YUCK bangkok is nasty” or post a pic “way better than Bangkok”

@chelle21689 I’m a huge Thai fan and would be happy to taste test both for you- lol

Seriously though, if it’s upsettting you, why don’t you just ask her or send her a message?

Like “Hey Kat, I’ve noticed that you are posting some bad reviews about Bangkok, and since that’s my uncle’s place, could you tell me what you’ve noticed? Did you get something really bad or what?”

That way you can start a dialogue with her and if she’s just being a jerk, then she won’t have a real answer to give you or she’ll have to think up a lie. Either way, you may get some answers as to why she’s doing that.

If she answers that she just doesn’t like YOU or it gets personal, print out the emails in case your uncle has a slander suit.

IF she is just venting a vindictive opinion, such as “YUCK bangkok is nasty,” or “gross,” you ignore it. It is very unprofessional for an official Facebook page that supports her restaurant.

Any discriminating reader will catch on. Those remarks are childish and embarrasing and will backfire, if they haven’t already.

If she writes something specific about the food, service or hygiene, then you do have just cause for a libel suit (Slander is for spoke malice only).

Does your family maintain a facebook page? It’s a good idea…take photos of the specials of the day, show the daily menu and the daily specials. Show photos of dinners or banquets you have catered for private events.

Don’t you and your family engage in any slanging match or insult trading.

Here’s an example of a local restaurant that does it right. I refer to their facebook page regularly.

Just block her, why would you put up with the constant irritation.

Sure it’s rude but there’s not much you can do about it. Why not defriend her though, why have the constant irritation?

If people know and like your place, her dissing it on FB is not going to hurt you.

Yes we have a Facebook page with about 500 followers. I haven’t been up to date on it posting each day lol I’ve been lazy.

I think it’s incredibly rude and also a threat to your business. If it was happening to me I would sure as hell take legal action against her.

Tell me where she works ; )

She sounds immature. Why are you even friends with her on Facebook and instagram and stuff? Honestly I’d say either delete her (then she has no one to target in these posts, what would be the point? She would seem really lame to everyone else looking, like come on get a life who cares) ....or just tell her to grow up! There can be 2 good Thai places in town! I like every Indian restaurant in my town so much I just cycle through them all as a big group. Again, I think to do something like that publicly is really immature, she probably sucks. Have satisfaction knowing that at least.

I would pm her and ask her why the nasty stuff about your uncle’s place. If she is your friend, she will engage in the conversation. If she is not, then I would unfriend her.

I would also get on the ball with your uncle’s restaurant’s FB page – the best defense is a good offense!

Has anyone suggested removing her from your timeline? People are pretty good at spotting BS when they see it, especially on fb.

Is there a website for your business where people can rate the food? Anyone with brains would go there if they had concerns because of what the chit is posting.

@Dutchess_III I suggested it.

Sry. Didn’t have time to read.

I second @janbb‘s idea, what ever it was!

@Janbb said:

“Sure it’s rude but there’s nto much you can do about it. Why not defriend her though, why have the constant irritation.?

If people know and like your place, her dissing it on FB is not going to hurt you.”

How much time does it take to read the answers before taking the time to dupe them?

@gailcalled I’m busy.

@Dutchess_III;I second @janbb“s idea, what ever (sic) it is. Being busy doesn’t excuse being dismissive.

Dismissed.

I hope this gets resolved for you @chelle21689. That kind of thing is SO frustrating..yet so prevalent today. I don’t know how, when or why that kind of behavior became .accepted, almost expected.

Let us know what you decide.