General Question

Jack79's avatar

Why can't I connect to the App store with iPhone 4?

Asked by Jack79 (10984points) August 28th, 2014

I have an iPhone 3 and just bought an iPhone 4. Both second-hand.

I put all my details in the 3, have been using it for over a year with no major problems. I can connect to the app store and usually download various free apps, games etc. No problems.

I tried doing exactly the same with the 4. Same password and login, same credit card details (never understood why you need these for free downloads) and even the same wi-fi, settings on the phone etc. I understand that date and time also are an issue. So those are the same too. And the timezone, and language and everything.

But no matter what I do, the iPhone4 (which is in a better condition that the iPhone 3 and also came “clean” with all defaults reset to factory settings) refuses to connect to the store. Which sort of makes it useless. Plus my SIM won’t even fit in there, so I can’t even use it as a phone (yet).

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4 Answers

janbb's avatar

I suspect you can only have an account connected to one phone at a time although I may be wrong on that. maybe you have to set up a different account on the newer phone.

johnpowell's avatar

Same account over multiple phones is fine. I was thinking that maybe not have a SIM card was the problem but I tested that on my iPhone4 but even without a sim card the app store worked fine.

I am however curious why you had to put in credit card details. It should have just been Settings -> iTunes & App Store. Then you just plug in your Apple ID and password.

lillycoyote's avatar

What error message are you getting when you try to log into the app store?

SecondHandStoke's avatar

Are you running iOS 7 on the 4?

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