General Question

ScottyMcGeester's avatar

Why can't my PC connect to my Oontz Angle speaker?

Asked by ScottyMcGeester (1897points) June 13th, 2019

I’ve connected before but it’s been a long time, like a year. So I know it used to connect. I just want to use it again now.

My PC recognizes the Oontz Angle and pairs with it. But then when I click “Connect” in order to actually use it, the message says, “That didn’t work. Make sure your Bluetooth device is still discoverable, then try again.”

The speaker isn’t far at all from my computer, and nothing is obstructing it. I resorted to literally resting the speaker on top of the computer to see if the distance was the issue but it’s still not connecting. I’ve restarted my PC multiple times. I’ve unpaired the speaker and paired it again multiple times.

I tested connecting the speaker to my Samsung phone and it works perfectly. I don’t get why Windows 10 suddenly can’t connect to it now.

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4 Answers

JLeslie's avatar

Omg I have the same problem and my husband always helps me do it. I’ll ask him when he wakes up. It’s only 4am here.

Check to see if there is some sort of button on the speaker and make sure the volume is up. That’s all I can think of now.

elbanditoroso's avatar

The latest Windows 10 update broke Bluetooth for insecure devices:
FAULTY BLE SECURITY KEYS WON’T WORK ANYMORE
Last, but not least, Microsoft also warned that some Bluetooth-based security keys would stop working on Windows after applying today’s patches.

More specifically, Microsoft is referring to Feitian and Google Titan security keys, which contain a misconfiguration in the Bluetooth pairing protocols that allows an attacker to interact with the key.

“Microsoft has blocked the pairing of these Bluetooth Low Energy (BLE) keys with the pairing misconfiguration,” the OS maker said.

Users of these devices are advised to look into requesting a free replacement, which both Google and Feitian are providing for free.”

See article: here

ScottyMcGeester's avatar

@JLeslie
@elbanditoroso

So this is weird. It’s working now. I was just about to say that maybe the update wasn’t the issue because I checked Device Manager under “Information” for Oontz Angle and it said “Device BTHENUM\Dev_B59E09594D0F\7&12ff02a7&0&BluetoothDevice_B59E09594D0F requires further installation” The article you linked said it would read something different, about a debug key not allowed or something.

I was about to ask what further installation it could possibly mean when I tried connecting again and——IT WORKS NOW? Just like that, out of the blue. I can’t figure out why.

JLeslie's avatar

I believe it. I can’t figure out what I do wrong sometimes. Sorry I hadn’t got back to you about this Q. I had forgotten to ask my husband.

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