General Question

Destructo's avatar

Do you need the orginal reciept to be able to get microsoft to repair a RROD xbox 360?

Asked by Destructo (16points) December 27th, 2009

My friend has a Xbox 360 that I want to buy. There hasn’t been any problems with it so far since 2008 when he he bought it. I was wondering if I needed to have the original receipt in order to send the 360 to microsoft for repair.

Observing members: 0 Composing members: 0

6 Answers

JesusWasAJewbot's avatar

No but you have to register the console online with the serial number, then request a repair box to send it in.

Gossamer's avatar

It only takes a bout a month to get it back its not to bad I just sent mine in on Nov 30 and actually had it back by the twekth of december…well a refurbished one any way…it took longer to get the packing slip than anythin else

Xilas's avatar

its a hassle to send it back try this instead.

daemonelson's avatar

@JesusWasAJewbot You are correct.

Alternatively, you could just fix it yourself. The warranty is probably already up (knowing microsoft), and there are plenty of guides out there.

JesusWasAJewbot's avatar

@daemonelson Ive done it about 5 times already lol.

tekn0lust's avatar

Does it have a RROD now?

If you don’t have the receipt then MS will use the manufacture date. If it’s inside a year of the manufacture date then they will repair any warranted defect free of charge. RROD is a special circumstance that they have extended the warranty coverage on. Also the newer the xBox the less likely that it will get a RROD, they have been improving components they use internally.

Now here’s the practical advice. Make sure your buddy has not voided the warranty on this xBox. MS will not fix it if he has attempted any home brew fixes and I’ve even heard of them hassling people who send in boxes that have been tampered with. There are a lot of hoops you have to jump through with regards to downloaded content and xBox live. Most of that will not transfer ownership. Unless you trust your buddy completely or the price he is asking is worth it to you to risk losing your money I would avoid this deal.

You can take the serial number and go to the MS xbox website and see when it was manufactured and view what options are available for it before you buy it from him.

Answer this question




to answer.

This question is in the General Section. Responses must be helpful and on-topic.

Your answer will be saved while you login or join.

Have a question? Ask Fluther!

What do you know more about?
Knowledge Networking @ Fluther