General Question

WildAngel777's avatar

Unable to update Microsoft and others?

Asked by WildAngel777 (4points) April 15th, 2010

I have AVG security .. I can go to Microsoft but as soon as I want to update it says it is unable to display this page both on IE and Firefox. I have tried adding it to firewall exceptions and AVG… still no change. Also Registry Mechanic is unable to update. AVG will update. Do I have a virus or is some setting screwed up. Been trying to work this out for days and can’t get even close to an explanation… Please !! Someone help me. :o(

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1 Answer

jaytkay's avatar

There is an infection called Conficker which blocks Windows Update. You can quickly find out if you have it using the Conficker Eye Chart

Malwarebytes free anti-malware should remove it (and other problems)

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