General Question

chelle21689's avatar

Why won't I get paid from Amazon?

Asked by chelle21689 (7646points) December 26th, 2010

Someone bought a textbook from me for $60. I sent it out a couple weeks ago and still haven’t been paid. Amazon said that my funds are on hold due to a chargeback filed on the order. This may sound stupid of me, but what does this mean and what can I do? I e-mailed the person and they have not responded.

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4 Answers

MyNewtBoobs's avatar

What is a chargeback?

A chargeback occurs when a cardholder contacts their bank to dispute the charge for an order placed on Amazon.com. Chargebacks are also known as “charge disputes” and they can be filed for a variety of reasons, ranging from non-receipt of the item ordered to unauthorized use of the credit card.

Why did I receive a chargeback notification?

A charge dispute was filed for the order you fulfilled. When a customer contacts their credit card company to request a chargeback, the credit card company will contact Amazon.com to request details about the transaction. In turn, Amazon.com will contact you as the seller to request transaction information.

More info

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sliceswiththings's avatar

They recently changed it so it’s payment upon shipment. @papayalily said it all, so just be patient.

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