General Question

itsjustcruel's avatar

Sims 3 wont run because I need a graphics card?

Asked by itsjustcruel (387points) October 29th, 2011

Whenever I try to open the Sims3, a box comes up saying
Unable to start game device0 cant run this title there is no supported video graphics card detected please check your system hardware.

A couple of days ago I was cleaning out my computer and deleting all the programs I never used, and I think I deleted some sort of graphics exelarator?
How can I fix this problem, I have a Laptop and can’t afford to buy a new one. Im not very good with computers so sorry I can’t give you much information.

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2 Answers

Staalesen's avatar

Often laptops have a very limited graphics card, and a lot of software will not recognize it. It is very possible that you cannot play Sims 3 on you computer, but unless you post what kind of computer (i.E Brand and modell) it is hard to say if that is the problem.

jerv's avatar

Sims 3 is a bit fussy about what video cards it supports and many older or cheaper laptops do not have what it takes. Netbooks, for instance, often use a GMA-9xx-series GPU and allocate a maximum of 64MB to graphics; considerably less than the GMA 3xxx-series GPU and 128MB that Sims 3 requires.

However, you imply that it used to work before; is that correct?

Regardless, without the make and model of the laptop, it is difficult to help you since we have no way of knowing what files you need. And you need to be specific; there are hundreds of different models of Toshiba Satellite (what I have) spanning many years, so there is no way that info could helps, while specifying that I have a T135 allows tech-heads to narrow it down to a few possibilities, and specifying that it is a T135–1305 lets them know exactly what CPU and GPU I have. Look at your laptop all over and see what you can find. Mine has a factory label on the bottom that says, “Satellite T135-S1305” at the top, so if I forget what I have, it’s pretty easy to jog my memory.

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