General Question

shanebergmann's avatar

Photos and videos recording my son’s growth progress were erased from my laptop after system crash. They might be deleted during system restoring. Can I restore photos?

Asked by shanebergmann (7points) May 26th, 2015

How and where can I get back deleted photos? Lose photos records the growth of my son, all memorable moments of my son such as it smiles, birthday, our first vocation, etc. nearly 300 photos were deleted by accident! I’m frustrated! Can you understand how parents feel? Help me please! Thanks !

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10 Answers

elbanditoroso's avatar

The answer is “it depends” – but the real answer is very much dependent on what was done to your hard drive after the system crashed, and if it was reformatted, and whether other files overwrote it.

The best thing you can do is go to a computer repair place (or even Geek Squad at Best Buy) and tell them you want your stuff rescued. They have some low level tools that might be able to get the pictures back.

But it really all depends on what was done with the drive after the computer crashed.

For the future – buy a cheap USB stick and make backups and keep them separate.

Silence04's avatar

I’m having a hard time understanding what actually happened? Did the hard drive fail, preventing you from accessing the files on the drive? Or is the drive still working, but the files were manually deleted by mistake?

Please explain the exact steps that lead to the missing files.

johnpowell's avatar

Put me into camp confused too.

osoraro's avatar

Generally, a system restore does not remove files. If it’s a reformat, then yes, they’re gone.

jerv's avatar

If you have done NOTHING to overwrite the disk sectors where the photos once were then something like Recuva should be able to do the trick.

I would strongly advise you to download it on another computer, install it to a USB stick, then plug the USB stick into the computer with the missing files and run it from the stick though; if you download it to the same computer that the photos are on then you risk overwriting where the files were and thus lose at least some of them.

If you have done much with the computer since then, your odds of getting those files back goes down. The files are still there, but the computer thinks that the place where they are is blank and thus will overwrite (and thus permanently erase) them when/if it needs to store anything to disk…. including the cache files from browsing the ‘net!

Dutchess_III's avatar

I would also strongly advise you to get a back up program such as Carbonite. It’s, like, $60 a year.
I crashed my system last year, lost everything, so yes, I understand how you feel. However, the best pics and stories I had posted in other places online, so I was able to rebuild fairly quickly.

As for right now, I’d suggest taking it to a computer geek.

jerv's avatar

@Dutchess_III There are reasons I keep a stack of blank DVD-Rs around. Sure, it’s old-tech, but it works!

Dutchess_III's avatar

I have everything prior to 2009 on cd’s

Cosmos's avatar

According to howtogeek.com you can use a software called Recuva to restore deleted files or photos. http://www.howtogeek.com/howto/15120/get-back-that-photo-picture-or-file-you-deleted-accidentally/

I’ve never tried it myself but I have used other software from the same company (Piriform) and it worked well.

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