General Question


My Windows email account has been blocked. What can I do to unblock it?

Asked by MRSHINYSHOES (13966points) November 16th, 2011

When I went to visit a relative in California last week, I used his computer to try to get to my email, but failed. I’m now back home and I tried to open my Windows email, but it said it was blocked because of an “unauthorized user”. Now I can’t use my email. How do I fix this?

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2 Answers

TomMineri's avatar

Hi there,

Be sure, that you have not violated any terms and conditions of these .then go to the widows live hotmail help center.try to reset your pass word according to the steps written in the page which has a heading “Forgotten password or other problems signing in”.

Thank you.

For more answer, & I suggest you go here.



Thanks for answering.

I believe I did violate the terms and conditions when I “accidentally” tried to get into my Windows email using my cousin’s computer, by typing in my email address. I think that’s a violation, right? Correct me if I’m wrong.

I went to the help center, and followed the steps, but to no avail. I can’t get them to send me a verification code. :(

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