General Question

DarknessWithin's avatar

Why is this weird tab suddenly popping up in my Firefox?

Asked by DarknessWithin (976points) July 24th, 2012

Ok so just now I was working on something in photoshop and when I return to my Firefox(14) window this weird tab was open that about this download that I did not even visit.
I closed it but every few clicks I make, no matter what they are. Sometimes not even click. Like just now when I pasted the image link it popped up. This started literally JUST Now and it’s never happened before.
OK it popped up a few seconds ago when I did NOTHING and then again a few seconds after that.
What is this? It’s creeping me out a bit.

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27 Answers

BhacSsylan's avatar

That would be adware. I would suggest getting either (or both) of ad-aware free or (my preferred) Spybot: Search and Destroy and running a scan on your computer (not both at once. that would get… odd). Either one will probably be capable of finding and killing whatever program is causing that to run.

Also i suggest getting/updating your antivirus. Most have a built-in adware killer now.

DarknessWithin's avatar

@BhacSsylan my anti virus does not need updating but I will try the adware programs.

chewhorse's avatar

Sometimes you can eliminate this intrusion yourself but it takes time (nothing dangerous).. When these things pop up the ‘X’ out is bogus, it takes the screen off but not out. Right click on your bottom bar and pull up ‘Task Manager’.. Click ‘Show Processes From All Users’.. Screen shot the entire processes (scroll down).. Save the results, close TM and continue surfing..When the thing comes back up, reopen TM and click all users.. Compare the earlier shot with this current one.. If you find a process that has been added then check it’s description (on the right) if it’s windows or desktop then highlight and click ‘End Process’. This has worked for me on other pop ups and I didn’t have to go into the registry to do it.. Find a malware program, add it to your virus program and it shouldn’t reappear.

DarknessWithin's avatar

@Chewhorse ok thanks I will try that.
I had malware byes but it appears teh IT guy at my mom’s office removed it when he treated my laptop for a rootkit. I have actually wondered if I should get it back.

…Oh actually my processes are constantly scrolling, so I can’t click any one of them. They are too fast.

BhacSsylan's avatar

I would suggest keeping Malwarebytes around, it’s helpful for random scans sometimes. It doesn’t hurt. As for the processes, have you ordered by name? By default they’re usually ordered by CPU usage, and that changes fast.

And okay, it depends on the Antivirus. Running one of those should kill it, though.

DarknessWithin's avatar

@BhacSsylan I have no idea how my processes are ordered. It hasn’t show up for several minutes now but I will do a scan with spybot S&D (after I download it) and get malwarebyes back.

XOIIO's avatar

super anti spyware portable

four words and your problem is fixed

Response moderated (Unhelpful)
DarknessWithin's avatar

@XOIIO I have super anti spyware on my laptop, what is superanti spyware portable?

@Crashsequence2012 Um, what is the apple website supposed to do for this problem? I don’t even have a mac.

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DarknessWithin's avatar

@BhacSsylan @Crashsequence2012 oh I see, well I am not having any problems with my PC thank you. It’s a minor annoyance.

Response moderated (Off-Topic)
Seaofclouds's avatar

[mod says]: Please remember: This question is in the General Section. Responses must be helpful and on-topic. Thanks!

BhacSsylan's avatar

@Seaofclouds Apologies, I didn’t follow my own advice >.<.

@DarknessWithin Let me know if it works. It should, but if not there are other things to try.

Crashsequence2012's avatar

I believed my solution would have convincingly addressed your issue.

I appear to have been in error.

Apologies for wasting your time.

DarknessWithin's avatar

Um ok I am not buying a new laptop ok, It’s just a popup and it’s even not come up again for a while. My laptop works fine! Buying a new laptop for a minor popup issue is just stupid.
So as Seaofclouds requested, that subject is CLOSED Now.

I am going to try the Spybot S&D as soon as its finished installing just in case.

XOIIO's avatar

@DarknessWithin Just a version you can carry on a thumb drive or cd or whatever, some viruses block programs but the portable one usualy gets through.

jrpowell's avatar

It looks like you have a lot of crap installed. Disable all add-ons/extensions and see if the problem goes away. If it does add them back slowly to find which one is making the mess.

It could be a Windows thing but it might just be a bad extension.

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DarknessWithin's avatar

@BhacSsylan I ran the spybot search and destory but it said it could not remove everything and suggested this disc thing you have to pay for. It was fishy to me.

@johnpowell What exactly is meant by crap? The only add ons I have are Adblock plus, boounce and persona. I never download/install just anything not since I got this laptop.

BhacSsylan's avatar

Huh, so it found something but could not remove it? That’s strange, and I’ve never had it ask me to pay for anything. Hrm, unfortunate. Have you gotten Malwarebytes back yet? Try that or Adaware, then, one of them should finish the job.

And there’s a lot of stuff on your browser, like the Yahoo bar, that many of us would consider ‘crap’. Depends on what you want but those sorts of things tend to slow down your computer without offering any actual benefit.

DarknessWithin's avatar

@BhacSsylan Yeah it said not all could be removed because I needed a removable disk thing or something or other and that I can buy it at the website.
I have malwarebyes again but I don’t want to run it until I want to restart my computer because you have to restart to remove what it finds.

BhacSsylan's avatar

Okay, I think that’s going to be your best bet, though, since Spybot S&D couldn’t remove it easily, either. That should hopefully fix it, though.

Okay, I think I see what they were talking about, and it really shouldn’t be necessary. Malwarebytes should take care of it when you get there.

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