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emilyrose's avatar

Have you ever gone back to a hairstylist when you got a haircut you didn't like and what was their response?

Asked by emilyrose (2269points) August 7th, 2008

I just got a haircut at an upscale salon in SF (Oxenrose) and the haircut ended up to be more boring and conservative than I was hoping for. I kind of want to call back and see if I can get a touch up but I don’t want to go through with it if the stylist is secretly going to think I am an annoying client. It was my first time going to her if that matters. I got the cut over a week ago but have been out of town. Thoughts? Any stylists on Fluther want to comment?

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5 Answers

ccatron's avatar

yes….i.‘ve done it twice. the first time was because the stylist was new and didn’t know what she was doing. I went back the next day and the mgr said, “I wondered when you were coming back.” he was very cool about it and fixed my hair. the second time I didn’t get enough taken off, so I went back and told them I needed more cut off. they were cool about it, but I felt bad that I didn’t say something before I left the first time.

gailcalled's avatar

Dear sweet Emily, Repeat after me; “The person who pays the bill is the boss.”

I’ve done it once. Everyone was pleasant.

cak's avatar

Hi! I did it one time. I figured after I spent a small fortune for hi-lites, low-lites and a cut, something needed to look different! I knew something was wrong when I was paying and the receptionist asked if I decided against color. I wasn’t sure what to do, I went home, looked for the color change and it just wasn’t there. I called the manager the next day and she brought me in when my stylist wasn’t there. A few hours later, I walked out with what I originally paid for. I was upfront, truthful and respectful…kept my hotheaded side in check…that helps. :)

I was always afraid to speak up, but realized that I was paying for a service, I deserved it to actually be done! :)

rowenaz's avatar

Once at a very expensive salon. I had the exact cut I wanted, and was cutting off really long hair, so was quite disappointed that it wasn’t what I wanted. I was almost out the door, but then turned around and said that it wasn’t really what I wanted, grabbed a pad and drew it for her. Then she did it exactly how I wanted it.

La_chica_gomela's avatar

I did it. I had gone to my stylist for years, and she had always done a great job, but one time I asked for something completely different from usual (we took off 10 inches), and it turned out horrible. I came back, and she cut it again for free, and wasn’t angry about it at all. It looked slightly better, but I knew that with my new short hair I had to find a different stylist. My best advice is to call the salon, explain to the receptionist exactly what happened and what you want, and don’t be afraid.

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