General Question

lilakess's avatar

Why can I no longer log into my account at hotmail?

Asked by lilakess (789points) August 2nd, 2007

Mysteriously, I've stopped being able to log into my account (for about a week plus now). It happened all of a sudden for no apparent reason. I can't remember my "secret question" and I'm sure my password is right anyway. I can't get in there to give an alternate email address and there's no phone number to call. Is there anything I can do?

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6 Answers

zerodesire's avatar

email hotmail from another email account?Im also sure they have some kind of support form you could probably fill out.

Jill_E's avatar

When was the last time you checked your email? A decade ago, I had an old account and it closed after a certain amount of time. I don't know if the rules changed or not since then.

nomtastic's avatar

i had this problem last week, and it mysteriously cleared itself up as quickly as it came. wait it out.

my2pittz's avatar

Yeah if you dont log in for a while the account gets closed out.

lilakess's avatar

Strangely, it’s back to work, with a cleaned out account.

RandomMrAdam's avatar

Damn that Patriot Act!

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