Did you get your "John Doe" letter yet?
The Army mistakenly sent letters addressed “Dear John Doe” to 7,000 family members of soldiers who died in Iraq and Afghanistan, unleashing calls from troubled relatives and prompting a formal apology yesterday from the Army’s top general.
According to Army sources, a civilian contractor with “poor quality control” made a very big mistake when printing letters to be delivered to people who lost a soldier in Iraq or Afghanistan.
Ouch!
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8 Answers
That’s horrible. But what is your question?
You’re asking if one of us was affected by this?
Seems insensitive.
.” But what is your question?”
funny…did you look at the title at all?
Yes, the army has apologized. An additional letter will go out. Army Chief of Staff Gen. George W. Casey Jr. is sending a personal apology letter to the 7,000 family members. Hopefully that one does not begin with “Dear John Doe”......
Do we really have such poor quality control that nobody noticed the error before printing? The printing was done by a private contractor. Any guesses that it was contracted to a foreign country?? Kinda’ like trying to get technical computer help from someone that doesn’t speak english.
Insensitive….
hmmmm…..having lost a soldier recently, I didn’t realize I was being insensitive. I was being ‘outraged’ by the idiocy.
thanks snoopy for the link – the contractor is based in California, so there is no excuse for lack of proofreading. It’s great that they try to reach out to the families, but a little more care should be taken in the future.
Asking “Did you get your “John Doe” letter yet?” is like asking if your heart was trampled on yet. Phrasing it differently might have helped. Or asking a question about the underlying problems that lead to the John Doe letters and using them as your example.
Regardless, that’s an outrage! I hadn’t heard about that.
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