General Question

lukiarobecheck's avatar

Having Windows XP Pro driver issues?

Asked by lukiarobecheck (1526points) April 27th, 2010

I am trying to do a clean install of Window XP Pro Service Pack 2 onto a Dell Optiplex GX620. I got everything up a running, except for a few driver issues. The networking card is not picking up any signal. I have installed the drivers in the correct order that is on the Dell site. And still nothing is working. Has any one been in the same situation?

Thanks in advance.

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4 Answers

seekingwolf's avatar

Are you sure that the drivers you installed are for XP? I’m not sure if Dell is phasing out the drivers for that OS or not. Also, make sure it fits for your processor (32 or 64bit)

I’ve run into this problem with my HP machine back when I downgraded to XP Pro. Drivers are a pain. What I did is I checked out the drivers for similar machines, perhaps ones that were in the same product line? I just installed what I could until I got one to work.

Oh, also make sure you restart. Sometimes you need to do that.

IchtheosaurusRex's avatar

Open Control Panel, System, Hardware, Device Manager, and look to see if the OS is detecting any problem with the adapter. If it is, you’ll see a “bang” next to it. You should also check to see if it’s enabled.

You can find out more about the device through the Network Connections applet in Control Panel. There’s also an option to repair the connection. Also – are you sure you have the computer connected to an active Ethernet drop? Does it work with another computer?

lukiarobecheck's avatar

Thanks all for the response! We were able to get the issues resolved. The problem was that the driver for the Broadcom Network card that we downloaded from Dell, was messed up. So we downloaded a driver from Broadcom, and now we are back up and running. Appreciate the answers.

gnsagar27's avatar

Just go to Device Manager then network adapters installed on your PC.Right click on it and goto ‘advanced’ tab and set the values of Network address to ‘NOT PRESENT’ and the speed to ‘AUTO NEGOTIATION’ if you have multiple computers for that matter.

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