General Question

xTheDreamer's avatar

Unable to connect to WiFi with my phone, how do I fix this?

Asked by xTheDreamer (881points) May 27th, 2010

About a week or two ago I had problems with my WiFi non of my laptops could of connect to it but after a week the problem was resolved, it was a DNS problem.

But now my Nokia N97 can NOT connect to the wifi, it connect but when I got to any webpage it would say “Invalid Server Name”. Now how can I fix this problem?

I really really want to use my phone connected to the WiFi because it’s so much easier than the phone network and I can see YouTube videos when I’m on the phone, when I’m on the phone network and watch YouTube vids I have to pay so that’s a down side.
And now my MSN Messenger on the phone won’t connect either.

So how do I resolve this problem?

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5 Answers

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rebbel's avatar

I think he (or she) has a Nokia N97. Just a guess.

jpwilson25's avatar

Can you still connect to the network with your laptops? If so, it sounds like something has been cached on the phone. I don’t have this phone so I’m spit-balling here, but you might try completely removing the wifi connection from your phone and then re-adding it. A reboot between the removal/re-addition couldn’t hurt either.

You might also try clearing your browser cache (options > clear privacy data > cache), though I doubt this will help since it appears to be affecting other parts of your phone aside from the browser.

xTheDreamer's avatar

@jpwilson25 I can still connect to the network with my laptops. How do you completely remove the wifi connection from phone? Maybe that’ll actually work if now then I’ll try the clear cache option.

jpwilson25's avatar

I don’t have this particular phone but I’ll try my best. I have a couple suggestions you can try…

First, completely disconnect your router for a couple minutes. Reconnect afterwards.

Next, what kind of security is your WiFi using? I’ve read reports that some Nokia’s have a problem with WEP. Under the “Destination” tab, select your network and then click “Edit”. Select “WLAN Security Settings” and make sure the number listed in “WEP key in use” matches the one set for your router.

Also check that the key is entered correctly. If that still doesn’t work, you might try setting the security to WPA. I’ve also read that some people get this error when their key is a pass-phrase but can successfully connect when they manually entered their WEP key in HEX.

If you’re still stuck and you know your connection’s DNS addresses, go to Settings > Connectivity > Destinations > Your Connection > Options > Advanced Settings > IPv4 > DNS Addresses and enter them there.

Other than that, I think you can add networks by going to Settings > Connectivity > Destinations > Access Point… you might also trying disabling DNS relay on your router, though I’m not sure that’ll fix it or not.

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